Shiping Policy

At MA Trendz, we understand the excitement of receiving your stylish finds promptly. Here's everything you need to know about our shipping process:

Processing Time:

  • Orders are processed within 1-2 business days of receiving payment.
  • Personalized and made-to-order items may have longer processing times, which will be clearly communicated during the checkout process.

Shipping Methods:

  • We offer a variety of shipping options to meet your needs, including standard and expedited shipping.
  • You can choose your preferred shipping method during the checkout process.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the selected shipping method.
  • We may offer free shipping promotions, which will be clearly communicated on our website.

Shipping Destinations:

  • We currently ship the Caribbean, USA and Cananda. For international shipping, please note that customs duties and taxes may apply and are the responsibility of the customer.

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • Use the tracking number to stay updated on the status and location of your package.

Delivery Time:

  • Delivery times vary depending on your location and the selected shipping method.
  • Estimated delivery times will be provided during the checkout process and in your order confirmation email.

Delays and Issues:

  • While we strive to meet delivery expectations, external factors such as customs clearance, weather conditions, and carrier delays may impact delivery times.
  • We will do our best to communicate any known delays and work towards a resolution.

Lost or Stolen Packages:

  • MA Trendz is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure and accurate.
  • If you encounter any issues with your delivery, contact our customer support, and we will assist you in resolving the matter.

Contact Us:

  • If you have any questions or concerns regarding your order's shipping, feel free to reach out to our customer support at matrendzofficial@gmail.com

Thank you for choosing MA Trendz! We appreciate your trust and are committed to ensuring a seamless and enjoyable shopping experience.